D. Lawson

"As a property journalist for almost 40 years, I was inundated with queries about the secrets of buy-to-let. First on the list is always a good agent. Making what can be the biggest investment of your life is not easy. Too much can go wrong. A good agent will tell you what NOT to buy and who NOT to take as a tenant. They will run what is essentially a small business for you like well-oiled clockwork, silently absorbing the tedious and sometimes traumatic problems that inevitably arise. And at a reasonable cost. As a novice landlord investing my own money, I came across Oliver Field 20 years ago and never cease to thank my luck. Cool, calm, efficient, unfailingly polite to demanding tenants and tetchy landlord alike, yet unafraid to put their foot down when necessary"